Question 1

What is EZvnts?

Accepted Answer

EZvnts is a marketplace that connects event planners with verified vendors — DJs, food trucks, photographers, lighting pros, venues, and more. Book everything for your event in one place, or list your services and get paid for gigs.

Question 2

Is EZvnts free to use?

Accepted Answer

Browsing vendors and requesting quotes is completely free for event planners. Vendors pay a 7% commission only on completed bookings — no monthly fees, no listing fees, no contracts. The rate drops to 5% after 10 bookings and 3% after 25+.

Question 3

What cities do you serve?

Accepted Answer

We currently serve Las Vegas, Los Angeles, Chicago, New York, and Atlanta, with more cities launching soon. Las Vegas is our home market with the deepest vendor network.

Question 4

How do I find vendors for my event?

Accepted Answer

Use the Explore page to search and filter vendors by category, location, budget, and event type. You can also submit an RFP (Request for Proposal) to describe your event and let vendors come to you with custom quotes.

Question 5

What are Bundles?

Accepted Answer

Bundles are pre-configured vendor packages for common event types — like our Vegas Block Party bundle that includes food trucks, DJs, lighting, and staffing. Bundles save you money (typically 15-25% off booking individually) and our team coordinates everything for you.

Question 6

How does the quote request process work?

Accepted Answer

Click "Request Quote" on any bundle or vendor page. Fill in your event details (date, guest count, location) and we'll match you with the best vendors. You'll receive a custom quote within 24 hours. There's no commitment required — review the quote and decide if it works for you.

Question 7

Are the vendors verified?

Accepted Answer

Yes! We verify vendors through a multi-step process including business license checks, insurance verification, and review of past work. Look for the verification badge on vendor profiles. We also show reviews from past customers.

Question 8

What if I need to cancel or change my booking?

Accepted Answer

Cancellation policies vary by vendor and are clearly stated before you book. Most vendors offer full refunds for cancellations made 30+ days before the event, and partial refunds for 14-30 days. Contact our support team for help with changes.

Question 9

What happens if a vendor cancels or doesn't show up?

Accepted Answer

The EZvnts Promise has you covered. If a vendor cancels, you get a full refund — no questions asked. In the rare event of a no-show, you receive a 100% refund plus priority rebooking assistance. Your payment is always held in escrow until after your event.

Question 10

How are disputes resolved?

Accepted Answer

If there's a disagreement about the quality of service, our mediation team reviews the case and issues a fair resolution within 48 hours. We look at the booking agreement, communication history, and any evidence provided by both parties.

Question 11

How far in advance should I book?

Accepted Answer

For the best selection, we recommend booking at least 4-6 weeks before your event. Popular vendors (especially DJs, photographers, and venues) can book up 2-3 months in advance during peak season. Last-minute bookings are possible but options may be limited.

Question 12

How do I list my services on EZvnts?

Accepted Answer

Sign up as a vendor, complete the onboarding process with your business details, and set up your service listings with pricing, photos, and availability. Our team will review and verify your profile, usually within 48 hours.

Question 13

How do I get paid?

Accepted Answer

We use Stripe Connect for secure payments. Once connected, you'll receive payouts directly to your bank account. Payments are processed within 2-3 business days after event completion.

Question 14

What does verification involve?

Accepted Answer

Verification includes confirming your business registration, insurance coverage, and work portfolio. Verified vendors get a badge on their profile, appear higher in search results, and build more trust with potential clients.

Question 15

How do I get matched with customers?

Accepted Answer

When event planners submit a Request for Proposal (RFP) matching your category and location, you'll receive a notification with the event details and budget. You can submit a custom proposal directly from your dashboard. You'll also appear in search results when planners browse vendors.

Question 16

Do I need insurance to join?

Accepted Answer

Insurance isn't required to create a profile, but insured vendors earn a trust badge and rank higher in search results. You can upload your Certificate of Insurance (COI) at any time from your vendor dashboard.

Question 17

Is my payment information secure?

Accepted Answer

Absolutely. All payments are processed through Stripe, which uses bank-level encryption (PCI-DSS Level 1). We never store your full card details on our servers.

Question 18

What payment methods are accepted?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, Amex, Discover) through Stripe. Some vendors may also offer payment plans for larger events.

Frequently Asked Questions

Getting Started

For Event Planners

For Vendors

Payments & Security

Still have questions?

Frequently Asked Questions

🚀Getting Started

🎉For Event Planners

💼For Vendors

🔒Payments & Security

Still have questions?

Getting Started

For Event Planners

For Vendors

Payments & Security