The EZvnts Promise
Book with confidence. Every event on EZvnts is backed by our guarantee — your money is protected from the moment you book until your event is complete.
Cancellation Protection
If a vendor cancels on you, you get a full refund — no questions asked. We'll also help you find a replacement vendor at no extra cost.
No-Show Coverage
In the rare event that a vendor doesn't show up, you receive a 100% refund plus priority rebooking assistance from our support team.
Escrow-Secured Payments
Your payment is held securely in escrow until 48 hours after your event. Vendors only get paid after you confirm the service was delivered.
Dispute Resolution
If there's a disagreement about the quality of service, our mediation team reviews the case and issues a fair resolution within 48 hours.
Secure Transactions
All payments are processed through Stripe with bank-level encryption. Your financial data never touches our servers.
Dedicated Support
Our event support team is available to help before, during, and after your event. Real humans, not chatbots.
How Payment Protection Works
You Book
Choose a vendor and confirm your booking through EZvnts.
We Hold
Your payment is held securely in escrow — not sent to the vendor yet.
They Deliver
The vendor provides their service at your event.
You Confirm
After 48 hours, payment is released to the vendor. Or dispute if needed.
For Vendors
The EZvnts Promise protects vendors too. Guaranteed payment, professional dispute resolution, and a trust badge that wins more bookings.
Guaranteed payment within 48h of event completion
Promise badge on your profile builds instant trust
Fair mediation protects against unfair disputes