Privacy Policy
Last updated: February 2026
Introduction
EZvnts ("we", "us", "our", or "Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and mobile application. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.
1. Information We Collect
We collect account information (name, email, phone, address), event preferences and booking history, payment data processed through Stripe, profile information for vendors, reviews and ratings, and communications between users and vendors. This information helps us operate the marketplace and provide personalized matching services.
2. How We Use Your Information
We use your information to match customers with suitable vendors, process bookings and payments, facilitate communication between users, and provide customer support. We also use this data to prevent fraud, improve platform features, and comply with legal obligations.
3. Information Sharing
We share your information with vendors you book and customers who book you. Payment processors like Stripe receive necessary payment information. We never sell personal data to third parties. We may disclose information when required by law or to enforce our terms.
4. Data Security
EZvnts uses encryption, secure servers, and industry-standard security measures to protect your data. Payment data is secured through Stripe's PCI-compliant infrastructure. While we implement robust security, no system is completely risk-free. Maintain confidentiality of your password and contact us immediately if you suspect unauthorized access.
5. Cookies & Tracking
EZvnts uses session cookies for authentication and functionality, and analytics tools to understand how users interact with the platform. You can manage cookie preferences in your browser settings. Some features may not work properly if cookies are disabled.
6. Your Rights
You have the right to access, correct, update, or delete your personal information. You can opt out of marketing communications at any time. You may also request that we stop processing your data. Submit privacy requests to support@ezvnts.com and we'll respond within 30 days.
7. Children's Privacy
EZvnts is designed for users 18 and older. We do not knowingly collect personal information from individuals under 18. If we discover we've collected data from someone under 18, we will delete it immediately and terminate their account.
8. Changes to Policy
EZvnts may update this Privacy Policy periodically. We will notify you of significant changes via email or by posting a notice on the platform. Your continued use constitutes acceptance of the updated policy.
9. Contact Information
Questions about this Privacy Policy or your personal data? Contact support@ezvnts.com. We're committed to protecting your privacy and will respond to inquiries promptly.